Minifig City

Frequently Asked Questions (FAQ)

Are these toys for kids?
Yes, these are genuine LEGO® minifigures that can be played with just like any other LEGO® toy. Use them as stocking stuffers, grab bag prizes, party favors, take on car or plane trips, or give to a child that needs cheering up in the hospital. However, they do contain small parts and are NOT intended for children under 3 years of age.

Will adults like these minifigures?
Yes, people of all ages can be a kid at heart through minifig role-play. ;) These minifigures make great gifts for adult fans of LEGO®, and will be appreciated by anyone who works in the depicted occupation. The collectible minifigures can be placed on display, used as colorful desk accessories, kept in a pocket as a good luck charm, given as an amusing gift, or treasured as a special keepsake. Use your imagination!

How big are the minifigures? Do the pictures show the actual size?
They are the standard LEGO® minifigure size, which is 4cm tall (about 1 5/8"). The photos are slightly enlarged to show detail.

Why Minifigs?
LEGO® doesn't normally release minifigs on their own; usually you have to buy them as part of a set. But at Minifig City you can buy LEGO® minifigs individually, and get exactly what you want.

What, no Star Wars minifigs? The City theme is boring!
Well, we wanted MinifigCity.com to be a fun and educational place for learning about careers. The job descriptions on this site have been adapted from the U.S. Bureau of Labor Statistics Occupational Outlook Handbook.

Is everything in stock?
We try to keep at least one of each minifigure in stock at all times. But some LEGO® minifigure parts are more difficult to find than others. If you wish to place an order for multiple quantities of a single minifigure, please inquire as to their availability.

Will you be adding any more minifigures?
Yes, we plan to add items on a regular basis, so check back soon or sign up for our mailing list to be notified of site updates and new additions.

Do you have a _____________ minifigure?
If you don't see what you are looking for, contact us and we will try to accommodate your request. There is a $5.00 per figure minimum cost for special orders.

Are the minifigures from a pet free and smoke free store?
Yes, Minifig City is a smoke free and pet free environment.

Are your minifigures made of new or used pieces?
99.9% of the pieces we use are in uncirculated condition, taken from brand new sealed LEGO® sets.

What materials are used in your products?
We use genuine LEGO® elements. LEGO® uses only the highest quality materials and each design is thoroughly tested in their own test laboratory and by third party labs for safety and good play value. The LEGO® Group uses ABS (Acrylonitrile Butadiene Styrene) plastics in the manufacture of its products, which are molded by precision equipment. The company's laboratories continuously test this plastic to the extreme in order to improve resistance, for example, to bite marks and scratching. Because LEGO® products are so durable and long lasting, many families pass their LEGO® sets from one generation to the next.

Do your minifigures meet toy quality and safety standards?
The LEGO® Group's products are made to satisfy all national and international standards of toy quality and safety. As a further requirement, the LEGO® Group has opted to ensure that its products not only satisfy the standards for plastics used in making toys but also the regulations that govern food packaging - plus meet a series of specific requirements for the properties of the raw materials. LEGO® corporate policy generally prohibits the use of PVC and phthalates in its products. LEGO® products are tested at third party laboratories to all lead and phthalate requirements in addition to all other U.S. and Canadian standards and regulations. All LEGO® toys also meet or exceed the provisions of the recently enacted U.S. Consumer Product Safety Improvement Act of 2008 (CPSIA).

Do you ship to my country?
Sorry, but we currently ship only to U.S. addresses. All prices are in U.S. currency ($).

What is your shipping policy?
Please view the Shipping page for complete details.

What is your return policy?
All sales are final, and all charges from those sales are non-refundable. Refunds will only be granted if we are unable to fill or ship your order. We simply do not have the resources to process returns due to unwanted merchandise. Likewise, we are not responsible for lost or damaged packages. However, we will be happy to replace an order if you should receive the wrong item due to an error on our part.

How do I place an order?
We accept online and mail orders. We cannot accommodate over-the-phone ordering or in-person pickup at this time.

What methods of payment do you accept?
This site is currently set up to accept online payments via PayPal (no eChecks) or Credit Card (Mastercard, Visa, Discover, American Express). We can also accept "offline" payments by check or money order.

Can I combine orders placed at MinifigCity.com and your Amazon store?
Sorry, they are two distinctly different stores. Amazon uses its own shopping cart and checkout process. We've simply linked up with Amazon.com to give our customers the convenience of ordering the larger LEGO® sets which we don't carry. Also, we will receive a small commission on every purchase made at Amazon.

What are you working on right now?
We have a few custom minifig ideas on the drawing board. If you want to keep informed about website updates and new products as soon as they become available, be sure to join the Minifig City Facebook Page!